Table of Contents

◆ Choosing the Right Entity for a Medical Practice
◆ Entity Type vs. Tax Election: Understanding the Difference
◆ Understanding Governance Documents
◆ Bylaws: What They Are and Why They Matter
◆ Operating Agreements: What They Are and Why They Matter
◆ Maintaining Your Corporate or Company Records
◆ Keeping Your Entity in Good Standing
◇ Obtaining an EIN
◇ Legal Name vs. DBA, Assumed Name, Fictitious Name, or Trade Name
◇ Registered Agents, Business Addresses & Principal Offices
◇ Business Licenses and Local Registrations

◇ Forming a Professional Corporation in [State]
◇ Forming a PLLC in [State]
◇ Forming an LLC for a Medical Practice in [State, where permitted]
◇ State-Specific Medical Practice Naming Requirements
◇ State-Specific Professional Ownership Requirements
★ Entity Formation Services
★ Customized Governance Documents

◆ Adding an Owner: Issues to Consider
◆ Introduction to Buy-Sell Agreements
◆ Planning for Death, Disability, or Departure of an Owner
◇ Transferring Shares or Membership Interests
◇ Professional Ownership Restrictions
★ Adding or Removing an Owner
★ Buy-Sell Agreement
★ Ownership Transfer Documents
★ Entity Dissolution / Practice Wind-Down Documents

◆ Designing Your Practice Banking System
◆ Accounting Software Overview
◆ Understanding Your Financial Team
◆ Sample DPC Chart of Accounts
◆ Bookkeeping Basics for Practice Owners
◆ Understanding the Monthly Close
◆ Financial Record Retention Guide
◇ Monthly Bookkeeping Checklist
◇ Financial SOP Template
◇ Setting Up Your Books

◆ Understanding Startup Expenses
◆ Developing a Startup Capital Plan
◆ Business Loans & Lines of Credit: An Introduction
◇ Startup Budget Worksheet
◇ Startup Expense Tracker — Excel
◇ Startup Expense Tracker — PDF
◇ Financing Options for a New Practice
◇ Owner Contributions & Loans to the Practice
◇ Tracking Expenses Paid Personally Before Opening
◇ Building an Operating Cash Reserve

◆ Introduction to Financial Statements
◆ How to Read a Profit & Loss Statement
◆ How to Read a Balance Sheet
◆ Understanding Cash Flow
◆ Profit vs. Cash: Why They Aren’t the Same
◆ Understanding Assets, Liabilities & Equity
◆ Cash Basis vs. Accrual Basis Accounting
◆ Fixed vs. Variable Costs
◆ Understanding Overhead
◆ Understanding Cost of Goods Sold in a DPC Practice
◇ Budget-to-Actual Reporting
◇ Understanding Owner Equity & Retained Earnings

◆ Financial KPIs for DPC Owners
◆ Revenue Per Member
◆ Understanding Contribution & Gross Margin
◆ When Your Practice Needs a Bookkeeper, Controller, or Fractional CFO
◇ Monthly Financial Review Checklist
◇ Annual Operating Budget
◇ Cash Flow Forecast Template
◇ Break-Even Analysis Worksheet
◇ DPC Financial Dashboard
◇ Evaluating the Financial Impact of Hiring
◇ Evaluating the Financial Impact of Adding a Service
◇ Internal Financial Controls for Small Practices
◇ Preventing Financial Fraud & Errors
★ Fractional Controller Services
★ Fractional CFO / Financial Advisory Services

◆ Understanding the Tax Equation
◆ Entity Type vs. Tax Election
◆ Tax Basics for Practice Owners
◆ Estimated Taxes: What Practice Owners Need to Know
◆ Tax Planning vs. Tax Preparation
◆ Understanding Business Deductions
◆ Tax Recordkeeping Basics

◆ Understanding S Corporation Taxation
◆ Salary vs. Distribution
◇ Tax for S-Corp Owners: Making the S Election
◇ S Corporation Election Timeline & Checklist
◇ Understanding Reasonable Compensation
◇ S Corporation Owner Payroll
◇ Tax for S-Corp Owners: Healthcare Benefits Expense
◇ Tax for S-Corp Owners: Car & Truck Expenses
◇ Accountable Plans for S Corporation Owners
◇ Reimbursing Owner-Paid Business Expenses
◇ Introduction to Shareholder Basis
★ Individualized S Corporation Tax Planning

◆ Startup & Organizational Costs
◆ Business Use of a Vehicle
◆ Business Travel
◆ Continuing Medical Education Expenses
◆ Professional Dues & Licensure Expenses
◇ Equipment Purchases & Depreciation
◇ Section 179 & Bonus Depreciation
◇ Meals & Entertainment Rules
◇ Home Office Considerations
◇ Cell Phone & Internet Expenses
◇ Retirement Plan Contributions
◇ Owner Health Insurance & Benefits
◇ Hiring Your Children to Work for Your LLC
◇ Employing a Spouse or Other Family Member
◇ Contractor Payments & Form 1099 Reporting
◇ Year-End Tax Planning Checklist
★ Individual Tax Planning & Advisory

◆ Understanding the DPC Membership Agreement
◆ Essential Provisions of a DPC Membership Agreement
◆ Membership Pricing: Legal & Business Considerations
◆ Services Inside and Outside the Membership
◆ Membership Billing & Recurring Payments
◆ Membership Cancellation & Termination
◆ Employer-Paid DPC Memberships: An Introduction
◆ DPC & Medicare: An Introduction
◆ DPC & HSA Considerations
◇ Memberships for Minors
◇ College Students & Dependents
◇ Patients With Commercial Insurance
◇ Labs, Medications & Ancillary Services
◇ Patient Dismissal & Membership Termination
◇ Continuity of Care Following Termination

◇ Membership Agreement Review Checklist
◇ Direct Payment Agreements: An Introduction
★ DPC Membership Agreement
★ Direct Payment Agreement
★ Employer-Sponsored DPC Agreement
★ Medicare Private Contracting Documents
★ Customized Membership Agreement Review or Revision

◆ Which Policies Does My Practice Need?
◆ Building Effective Office Policies
◆ Establishing Patient Communication Boundaries
◆ Policy Review & Maintenance Guide

◇ Sensitive Examination / Chaperone Policy
◇ Patient-Provider Controlled Medication Agreement
◇ Prescription Refill Policy
◇ Controlled Substance Policy
◇ After-Hours Communication Policy
◇ Emergency & Urgent Care Policy
◇ Telehealth Policy (Standalone)
◇ Lab & Test Result Communication Policy
◇ Referral Policy
◇ Patient Portal & Electronic Communication Policy
◇ Email & Text Messaging Policy
◇ Recording Office Visits Policy
◇ Patient Photography / Video Policy
◇ Minor Patient Policy
◇ Unaccompanied Minor Policy
◇ Parent / Guardian Access Policy

◇ Scheduling Policy
◇ Late Arrival Policy
◇ No-Show / Missed Appointment Policy
◇ Cancellation Policy
◇ Office Closure Policy
◇ Holiday & Vacation Coverage Policy
◇ Payment Policy
◇ Failed Payment / Returned ACH Policy
◇ Refund Policy
◇ Financial Hardship Policy
◇ Patient Complaint Policy
◇ Patient Dismissal Policy
◇ Medical Records Request Policy
◇ Service Animal / Accessibility Policy
◇ Workplace Safety / Weapons Policy
◇ Inclement Weather / Emergency Closure Policy
★ Customized Office Policy

◆ Planning Your Practice Technology Stack
◆ Vendor Selection Guide
◆ EMR Selection Considerations
◆ Payment Processor Selection Considerations
◆ Business Phone & Messaging Systems
◆ Secure Email Considerations
◆ Password Management for Medical Practices
◆ Cloud Storage & Document Management
◇ Electronic Fax Options
◇ E-Signature Platforms
◇ Technology Vendor Checklist
◇ Vendor Contract Review Checklist
★ Technology / Vendor Contract Review

◆ Building Effective Practice Workflows
◇ Patient Onboarding Checklist
◇ New Member Workflow
◇ Patient Intake Workflow
◇ Scheduling Workflow
◇ Visit Follow-Up Workflow
◇ Referral Workflow
◇ Lab Ordering & Results Workflow
◇ Prescription Refill Workflow
◇ Membership Cancellation Workflow
◇ Patient Dismissal Workflow
◇ Medical Records Release Workflow
◇ Complaint Resolution Workflow

◆ Building Practice SOPs
◆ Business Continuity Basics
◆ Record Retention Overview
◇ SOP Template
◇ Office Opening Checklist
◇ Office Closing Checklist
◇ Weekly Practice Management Checklist
◇ Monthly Practice Management Checklist
◇ Annual Practice Review Checklist
◇ Vendor Management Checklist
◇ Contract Renewal Calendar
◇ Emergency & Disaster Preparedness Checklist
◇ Practice Closure Planning Guide

◆ Understanding Common Commercial Lease Terms
◆ Personal Guarantees in Commercial Leases
◆ Understanding CAM Charges & Operating Expenses
◆ Understanding Auto-Renewal & Termination Clauses
◇ Commercial Lease Review Checklist
◇ Tenant Improvement Considerations
◇ Lease Renewal & Expansion Options
◇ Shared Medical Space Considerations
★ Commercial Lease Review
★ Office-Sharing Agreement

◆ Vendor Contract Red Flags
◇ Business Associate Agreement Guide
◇ Medical Waste Agreement Guide
◇ Lab Vendor Agreement Guide
◇ Marketing Vendor Agreement Guide
★ Vendor Agreement Review

◆ Negotiating Contracts as a Small Medical Practice
◇ Equipment Lease Checklist
◇ Software Agreement Checklist
◇ Merchant Processing Agreement Guide
★ Professional Services Agreement
★ Independent Contractor Services Agreement

◆ When Is It Time to Hire?
◆ Financial Readiness to Hire
◆ W-2 Employee vs. Independent Contractor
◆ Exempt vs. Nonexempt Employees
◆ Building an Effective Job Description
◆ Compensation Planning Basics
◇ First Employee Checklist
◇ Employee Onboarding Checklist
◇ Background & Reference Check Guide
◇ Personnel File Checklist

◆ HIPAA Team Training & Certification
◆ Workplace Privacy & Confidentiality
◆ Wage & Hour Basics
◆ Performance Management Basics
◆ Documentation of Employee Performance Issues
◇ Timekeeping Requirements
◇ Payroll Basics
◇ Overtime Basics
◇ Performance Review Template
◇ Performance Improvement Plan Template
◇ Progressive Discipline Guide
◇ Employee Separation Checklist
◇ State-Specific Employment Law Resources

◇ Offer Letter Guide
◇ Employee Handbook Planning Guide
◇ Confidentiality Agreement
◇ HIPAA Workforce Confidentiality Agreement
◇ Remote Work Agreement
◇ Equipment / Technology Use Agreement
★ Employment Agreement
★ Independent Contractor Agreement
★ Employee Handbook
★ Customized Employment Policies
★ Provider Employment Agreement

◆ Hiring Your First Medical Assistant
◆ Adding an RN or LPN
◆ Adding an Advanced Practice Provider
◆ Adding Another Physician
◆ Delegation & Scope-of-Practice Considerations
◇ Provider Compensation Models
◇ Provider Credentialing Checklist
◇ Bringing on a Future Partner
★ Provider Agreement / Compensation Structure

◆ HIPAA Basics for DPC Practices
◆ HIPAA Privacy Rule Overview
◆ HIPAA Security Rule Overview
◆ HIPAA Breach Notification Overview
◆ Understanding Business Associates
◆ HIPAA Security Risk Assessment Guide
◆ Emailing & Texting Patients
◆ Patient Portal Privacy
◆ Mobile Device Security
◆ Remote Work & HIPAA
◇ HIPAA Security Risk Assessment Checklist
◇ HIPAA Workforce Training
◇ Patient Access to Medical Records
◇ Responding to Medical Records Requests
◇ Responding to Subpoenas for Medical Records
◇ Lost or Stolen Device Response
◇ Suspected HIPAA Breach Response Checklist
◇ HIPAA Incident Documentation Form
★ Customized HIPAA Policies & Procedures
★ HIPAA Compliance Review

◆ OSHA Basics for Medical Practices
◆ Bloodborne Pathogens Overview
◆ Sharps Safety
◆ Needlestick Response
◆ Hazard Communication Basics
◇ Exposure Control Plan
◇ OSHA Training Checklist
◇ Workplace Injury Response Checklist
★ Customized OSHA Compliance Materials

◆ CLIA-Waived Testing Basics
◆ Telehealth Compliance Overview
◆ Controlled Substance Compliance Overview
◆ DEA Registration Basics
◇ CLIA Certificate Checklist
◇ Medication Dispensing Considerations
◇ Vaccine Storage & Administration
◇ Prescription Drug Monitoring Program Requirements
◇ Good Faith Estimate / Self-Pay Requirements
◇ Accessibility & ADA Considerations
◇ State-Specific Medical Record Retention
◇ State-Specific Mandatory Reporting Requirements

◆ Corporate Practice of Medicine: An Introduction
◆ Fee-Splitting Basics
◆ Anti-Kickback Statute Overview
◆ Stark Law Overview
◆ Referral Relationships & Regulatory Risk
◆ Discounts, Promotions & Patient Incentives
◇ Employer-Paid DPC Compliance
◇ Medicare Opt-Out Basics
◇ DPC & HSA Compliance
◇ State-Specific Medicaid Basics
◇ State-Specific Corporate Practice of Medicine
◇ State-Specific Physician Advertising Rules
★ Individual Regulatory Analysis

◆ Building a DPC Brand
◆ Defining Your Ideal Patient
◆ Developing Your Practice Value Proposition
◆ Explaining DPC to Prospective Patients
◆ Communicating Membership Pricing
◆ Website Content Planning Guide
◇ Practice Naming Guide
◇ Messaging Worksheet
◇ Practice FAQ Guide
◇ Website Legal Checklist

◆ DPC Marketing Fundamentals
◆ Referral Marketing Guide
◆ Community Outreach Guide
◆ Employer Outreach: An Introduction
◆ Google Business Profile Guide
◆ Local Search Basics
◆ Email Marketing Basics
◆ Social Media Planning Guide
◇ DPC Marketing Plan Template
◇ Launch Marketing Checklist
◇ Patient Referral Program Guide
◇ Open House Planning Guide
◇ Community Event Checklist
◇ Content Calendar Template

◆ HIPAA & Marketing
◆ Patient Testimonials & Reviews
◆ Responding to Online Reviews
◆ Social Media Compliance
◆ Discounts, Promotions & Referral Incentives
◇ Patient Photo / Video Consent
◇ Influencer & Affiliate Relationships
◇ State-Specific Physician Advertising Rules
★ Website / Marketing Legal Review

◆ Tracking Referral Sources
◆ Understanding Customer Acquisition Cost
◆ Understanding Customer Lifetime Value
◆ Membership Conversion Rate
◆ Patient Retention & Churn
◆ Measuring Marketing ROI
◇ Marketing Dashboard Template

◆ Introduction to Employer-Sponsored DPC
◆ Employer-Paid DPC: Privacy Considerations
◆ Employer Billing Basics
◆ Working With Brokers & Benefits Advisors
◆ Building an Employer Pipeline
◇ Employer DPC Implementation Checklist
◇ Per-Employee-Per-Month Pricing Guide
◇ Employee Eligibility & Enrollment
◇ Employer Reporting Guide
◇ Employer Education Materials
◇ Responding to an Employer RFP
◇ Employer Contract Review Checklist
◇ DPC & ERISA: An Introduction
◇ Employer DPC & HSA Considerations
★ Employer DPC Agreement
★ Employer Contract Review
★ Customized Employer DPC Strategy

◆ Insurance Fundamentals for Medical Practice Owners
◆ Malpractice Insurance Guide
◆ Claims-Made vs. Occurrence Coverage
◆ Understanding Tail Coverage
◆ General Liability & Business Owner’s Policies
◆ Cyber Liability Insurance
◆ Employment Practices Liability Insurance
◆ Workers’ Compensation Basics
◆ Business Interruption Coverage
◆ Business Overhead Expense Insurance
◇ Insurance Checklist for a New Practice
◇ Annual Insurance Review Checklist
◇ Key Person Insurance
◇ Commercial Auto Coverage
◇ Umbrella Coverage
◇ Incident Documentation Checklist
◇ Responding to a Demand or Claim
◇ Working With Your Malpractice Carrier

◆ What Makes an Informed Consent Effective?
◆ Informed Consent vs. Treatment Agreement vs. Office Policy
◆ Maintaining & Updating Informed Consent Forms

◇ GLP-1 Informed Consent
◇ HRT Informed Consent
◇ Peptide Therapy Informed Consent
◇ Off-Label Medication Informed Consent
◇ Compounded Medication Informed Consent

◇ Gender-Affirming Care Informed Consent — Adults
◇ Testosterone Therapy Informed Consent — Minors
◇ Estrogen Therapy Informed Consent — Minors
◇ Parental Informed Consent for Gender-Affirming Care

◇ Biostimulator Filler Informed Consent
◇ Botox / Neurotoxin Informed Consent
◇ Dermal Filler Informed Consent
◇ Microneedling Informed Consent
◇ PRP Informed Consent
◇ Chemical Peel Informed Consent
◇ Laser / Light-Based Treatment Informed Consent

◇ IV Nutrient Therapy Informed Consent
◇ Intramuscular Injection Informed Consent
◇ Joint Injection Informed Consent
◇ Trigger Point Injection Informed Consent
◇ Skin Biopsy Informed Consent
◇ Lesion Removal Informed Consent
◇ Cryotherapy Informed Consent
◇ Laceration Repair Informed Consent
◇ Nail Procedure Informed Consent
★ Customized Informed Consent

◆ Medical Records Requests: What Physicians Need to Know
◆ Electronic Patient Communications Guide
◆ Patient Dismissal: Legal & Practical Considerations
◇ Authorization to Release Medical Records
◇ Request for Medical Records
◇ Consent to Electronic Communications
◇ Text Messaging Consent
◇ Telehealth Consent
◇ Photo / Video Consent
◇ Minor Consent / Parental Authorization Resources
◇ Patient Financial Responsibility Notice
◇ Patient Complaint Form
◇ Membership Cancellation Confirmation
◇ New Member Checklist
★ Notice of Privacy Practices
★ HIPAA Consent for Use & Disclosure
★ Patient Dismissal Letter
★ Practice Closure Notice
★ Physician Departure Notice
★ Records Custodian Notice

◆ Transitioning From Physician to Practice Owner
◆ Setting Practice Goals
◆ Delegation for Practice Owners
◆ Building an Organizational Structure
◆ Defining Roles & Responsibilities
◆ Meeting Rhythms for Small Practices
◆ Building Practice Culture
◆ Managing Through Growth
◆ Avoiding Founder Bottlenecks
◆ When to Delegate
◆ When to Outsource
◆ Vendor vs. Employee Decision Guide
◇ Annual Strategic Planning Guide
◇ Quarterly Business Review Template
◇ Practice KPI Dashboard
◇ Weekly Leadership Meeting Agenda
◇ Monthly Financial Review Agenda
◇ Annual Team Planning Guide
◇ Practice Owner Time Audit

◆ When to Hire
◆ Financial Readiness to Hire
◆ Adding a Medical Assistant
◆ Adding an Advanced Practice Provider
◆ Adding Another Physician
◆ Delegation as the Practice Grows
◇ Provider Compensation Models
◇ Building a Management Layer
★ Customized Hiring / Compensation Analysis

◆ Evaluating a New Service Line
◆ Financial Considerations When Adding Services
◇ Labs
◇ Medication Dispensing
◇ Weight Management
◇ Hormone Therapy
◇ Aesthetic Services
◇ IV Therapy
◇ Occupational / Employer Services
◇ Procedures & Ancillary Services
★ Legal Review for a New Service Line
★ Financial Model for a New Service

◆ Moving to a Larger Office: Planning Considerations
◆ Opening a Second Location: Planning Considerations
◆ Building a Multi-Provider Practice
◆ Telehealth Expansion
◆ Adding Employer Contracts
◆ Introduction to DPC Networks
◆ Introduction to Management Services Organizations (MSOs)
◇ Multi-State Practice Considerations
◇ Joint Venture Considerations
◇ Purchasing Another Practice
★ Expansion Legal / Financial Strategy

◆ Should I Bring on a Partner?
◆ Equity vs. Employment
◆ Physician Buy-In Structures: An Introduction
◆ Understanding Practice Goodwill
◆ Succession Planning
◆ Preparing Your Practice for Sale
◇ Partnership Planning Worksheet
◇ Understanding Practice Valuation
◇ Due Diligence Checklist
◇ Asset Sale vs. Equity Sale
◇ Selling to Another Physician
◇ Selling to a Larger Organization
◇ Physician Departure Guide
◇ Practice Closure Checklist
★ Shareholder / Ownership Agreement
★ Buy-Sell Agreement
★ Practice Transaction Documents
★ Sale / Acquisition Representation
★ Customized Succession or Exit Planning

◆ Annual Legal Review Checklist
◆ Annual Entity Compliance Checklist
◆ Annual Governance Checklist
◆ Annual HIPAA Review
◆ Annual HIPAA Training Checklist
◆ Annual Security Risk Assessment
◆ Annual OSHA Review
◆ Annual Insurance Review
◆ Annual Contract Review
◆ Annual Vendor Review
◆ Annual Tax Planning Checklist
◆ Annual Financial SOP Review
◆ Annual Membership Agreement Review
◆ Annual Office Policy Review
◆ Annual Website Legal Review
◆ Annual Strategic Planning Checklist
◇ Annual Employment Law Review
◇ Annual Employee Handbook Review
◇ Annual Professional License Review
◇ Annual DEA / Controlled Substance Review
★ Annual Practice Legal Review

Because state law varies substantially in the regulation of medical practices, these resources are provided upon request so members receive information relevant to the state in which they practice.

◇ Entity Formation
◇ Professional Entity Ownership Rules
◇ Corporate Practice of Medicine
◇ Medical Practice Naming Rules
◇ DBA / Assumed Name Requirements
◇ Physician Advertising Rules
◇ Medical Record Retention
◇ Telehealth Requirements
◇ Minor Consent Rules
◇ Mandatory Reporting Requirements
◇ Controlled Substance / PDMP Requirements
◇ Professional Licensing Board Requirements
◇ Practice Closure Requirements
◇ Patient Notification Requirements
◇ Employment Law Summaries
◇ Meal & Rest Break Requirements
◇ Paid Leave Requirements
◇ Final Pay Requirements
◇ Restrictive Covenant / Noncompete Rules
★ State-Specific Legal Analysis